We don’t talk a lot about our hosting services. But we’ve been in business for 12+ years, and we’ve seen a lot of problems. That’s led us to own and offer a dedicated server for our website design clients that has hard drives in a RAID array and nightly backups to ensure security of the data that we host. We’ve had a couple of clients take advantage of this to replace content that was inadvertently deleted.
We have a design client who chose not to host his website with us. That’s fine; we don’t push it because we know some of our clients have good relationships with their existing hosts. But when he accidentally deleted a lot of information from his website the other night, he turned to us to try and restore it. If your data is not on our server, we can’t help – you’ll have to work with your host to try and fix the problem.
The issue there, however, is that most large hosting providers are tough to get ahold of, never mind that they may not regularly back up their server data. Those that do often don’t or won’t restore it on request. When you’re comparing web hosting costs, be sure to check how data is backed up and whether it can be restored if you’re in such a position.
Our client was fortunate. He was hosting with someone he knew, who was able to restore most of his data. But the host mentioned that he’d better figure out a way to back up his site himself, just in case this happened again.
Occasionally the worst happens, and you do lose data. It’s nice to know it can be restored relatively quickly and without a huge financial cost. And it’s nice to not have to worry about doing the back ups yourself. Want to know more about our hosting options? See our Hosting page.